How-To Guides

Common Requests

How to Create a Shortcut to a File Share
(1) Right click on the desktop select "New" and click on "Shortcut". (2) Enter the file path in the " Type the location o...
Wed, 18 Jan, 2023 at 2:14 PM
How to Select What Program to Open PDF's With
The steps below will show you how to manually select which program to open your PDFs with: 1) right click on the PDF you would like to open 2) in th...
Tue, 7 Feb, 2023 at 12:03 PM
How to Force Close Programs
Applications can sometimes have trouble closing or become fully unresponsive and be stuck on your screen. Luckily you can force a program to close fairly ea...
Wed, 22 Feb, 2023 at 2:30 PM
Download and Install Microsoft Authenticator App
(1) Open App store or Google play then search, download and install the Microsoft Authenticator App on your mobile phone device. Microsoft Authenticat...
Tue, 7 Mar, 2023 at 10:49 AM
Multi-factor Authenticator Enrollment Process (MFA)
(1) Navigate to office.com in the internet web browser on a computer and sign in with your credentials. You should see the below message: Desktop View ...
Tue, 17 Jun, 2025 at 3:34 PM
How to Sync Teams files to computer
(1) To sync Channel files to your file explorer, go to Channel Files tab in Teams and select sync. (2) Open file explorer and select " Cado...
Tue, 13 Jun, 2023 at 7:48 AM
How to create a Remote Desktop Connection shortcut on your Computer
  Below is a list of steps to guide you on how to create a Remote Desktop Connection shortcut on your desktop:   To open the Remote Desktop Connection...
Mon, 19 Jun, 2023 at 9:24 AM
How to Share a File Or Folder using OneDrive
The following steps below will guide you on how to share a file or folder to another person using OneDrive. (1) Type onedrive.com in the internet browse...
Fri, 27 Oct, 2023 at 9:52 AM
Multi-factor Authentication Enrollment Process (MFA)
Setting up MFA is a quick and easy way to drastically improve security for your Microsoft account by ensuring that you, and only you are able to sign into y...
Fri, 3 Nov, 2023 at 10:58 AM
3CX Set Up
Installing 3CX on Desktop 1) In the Windows start menu, search for and open the "Microsoft Store" 2) Search for, and download 3CX ...
Fri, 6 Dec, 2024 at 12:43 PM